Better English Lessons
What is the most appropriate answer? |
|
| 1. Could I speak to Ms Johnson, please? | |
| a) | Hang up and I'll call you back. |
| b) | Yes, I'll put you through. |
| c) | No, I prefer to hang on, it's very important. |
| d) | Yes, I'd like to speak to the person who deals with paying your suppliers, please. |
| 2. Good afternoon. Can I help you? | |
| a) | Yes, I'd like to speak to the person who deals with paying your suppliers, please. |
| b) | I'm afraid you seem to have the wrong number. |
| c) | No, I prefer to hang on, it's very important. |
| d) | Hang up and I'll call you back. |
| 3. Is that Ojay and Simpson? | |
| a) | Well could you get him to call me back as soon as he gets in? |
| b) | Yes, I'll put you through. |
| c) | I'm afraid you seem to have the wrong number. |
| d) | No, I prefer to hang on, it's very important. |
| 4. I'm afraid he's out of the office and won't be back for an hour or so. | |
| a) | Well could you get him to call me back as soon as he gets in? |
| b) | I'm afraid you seem to have the wrong number. |
| c) | Hang up and I'll call you back. |
| d) | Yes, I'll put you through. |
| 5. I could get him to call you back in a few minutes. | |
| a) | Yes, I'll put you through. |
| b) | I'm afraid you seem to have the wrong number. |
| c) | Hang up and I'll call you back. |
| d) | No, I prefer to hang on, it's very important. |
| 6. There's a lot of noise on the line. Could you speak up? | |
| a) | Hang up and I'll call you back. |
| b) | I'm afraid you seem to have the wrong number. |
| c) | Yes, I'll put you through. |
| d) | Well could you get him to call me back as soon as he gets in? |